Mr. Jacobs served as mediator in one of my cases earlier this year. I found he was able to quickly grasp the key issues and points of dispute, successfully identify and then address the parties’ concerns and values, and make significant efforts to move the parties toward a mutually agreeable resolution.

The case reached a tentative settlement on the day of mediation, but we were unable to finalize the settlement due to the time constraints of the parties. Following mediation, and at the request of counsel, Mr. Jacobs stayed involved and facilitated a settlement that I believe would not have occurred without his assistance.

I have had the opportunity to work with various mediation providers, ranging from JAMS and IV AMS to private mediators, such as Mr. Jacobs. I can confidently say that Mr. Jacobs is one of the most effective mediators that I have worked with, and I would welcome the opportunity mediate a future matter with him.

Scott S.Attorney

I had the pleasure of working with Mr. Jacobs for a mediation that took place on April 21, 2017 at his Livermore, CA office. I was the attorney of record for two real estate professionals involved in a real estate pre-litigation dispute.

Mr. Jacobs was attentive and professional during the lengthy mediation that involved volatile parties. Mr. Jacobs was diligent and proactive throughout the entire mediation.

Mr. Jacobs continued to facilitate settlement weeks following the mediation because he was confident the parties were able to resolve the matter amicably without the need of litigation. Thanks to the time and effort exerted by Mr. Jacobs, the matter was settled before a lawsuit was filed.

I highly recommend Mr. Jacobs as a mediator. He is an invaluable asset to the legal community.

Nicole F.Attorney

I’m writing to recommend Robert Jacobs as an outstanding mediator. Bob is personable, good with people, and works very hard to settle cases.

I had a mediation with Bob where opposing counsel was extremely volatile emotionally, took offense at a series of imagined slights, and literally stormed out of the mediation and hopped onto a plane right after demanding that I clear my calendar and continue mediating for “as long as it took”. Bob did a brilliant job of settling the case after settlement talks had broken down numerous times.

I recommend Bob wholeheartedly as a mediation panelist. Indeed, Bob is on my list of proposed mediators for every mediation in which I participate.

Alex F.Attorney

Mr. Jacobs served as professional mediator in a real estate dispute arising from exercise of the dispute resolution provisions in a CAR residential purchase contract.  The parties were light years apart in their perception of the facts, law and value of the case. Mr. Jacobs had a difficult assignment.

He carefully reviewed attorney briefs and held a pre-mediation Zoom session with each side. From the beginning, Mr. Jacobs demonstrated a friendly, empathetic and respectful approach to both sides.  He listened to each party’s story and quickly assessed underlying emotions and needs.

As the day progressed, each side became intractable and settlement appeared less likely. Fortunately, Mr. Jacobs remained hopeful and persistent. He facilitated an exchange of offers which slowly moved the parties toward settlement. Late in the day we reached a successful settlement that avoided future litigation or arbitration. I was highly satisfied with Mr. Jacobs and wholeheartedly recommend him to disputant’s seeking a professional, ethical and effective professional neutral.


I worked with Bob on a difficult and contentious dispute involving claims of non-disclosure against sellers of property. I became involved after an initial mediation session had already occurred but had not resulted in settlement.  I was able to talk to Bob before the second session to get his thoughts and insights in order to maximize the chance of success. I found Bob to have an excellent command of the facts and applicable law, and he was able to identify the one or two issues the case would turn on. He also had a good sense of the dynamics between the parties and what would be needed to make the next mediation session a success. The mediation was difficult and emotional for the parties, but Bob was excellent in his interpersonal skills and redirecting the parties away from the past and to focus on a constructive way forward.  Bob treated everyone with respect. He was tenacious and hard-working throughout, refusing to contemplate failure. The case not only resolved, the parties came out of the process feeling like they had been heard and understood, and were able to move on. I would highly recommend Bob as a mediator for real property disputes, especially those involving difficult personalities (and most do!).

Bill S.Attorney

Robert Jacobs did a very good job mediating a case before litigation, involving a client of mine that had a very strong claim but was very uncompromising.  He kept the negotiation going until an agreement was reached that satisfied my client and saved the other side the costs of a fruitless defense.  I would definitely be willing to use him again representing either side.